Customer Service Manager for leading Healthcare company

Yokohama Permanent 7,000,000¥ - 10,000,000¥ Foreign Multinational
  • Excellent salary and work-life balance
  • Opportunity to implement new areas for the team

About Our Client

My client is a global, top tier healthcare company specializing in pharmaceuticals and medical device. This business unit in particular will focus on scientific medical device, and cover areas such as customer service via telephone and email, as well as handling the order managment through an EDI.

Job Description

  • Drive your team to achieve the KPI's you set
  • Work closely with the vendor to manage their performance
  • Responsibility for improving and training team members so they can maximize their performance
  • Planning and implementation of new processes and procedures

The Successful Applicant

  • Strong written and verbal communication
  • Leadership experience
  • Ideally call center management background, management of an outsourced vendor

What's on Offer

  • Stable, international company
  • A defined path to continuous growth
  • A changing and exciting working environment, culture
  • Excellent salary and compensation package
  • Excellent work-life balance
Contact
Adam Petch
Quote job ref
4160624
Phone number
+81 3 6832 8611

Job summary

Function
Location
Job Type
Consultant name
Adam Petch
Consultant phone
+81 3 6832 8611
Job Reference
4160624
Company Type