Customer Service Manager - flavour and fragrance [10M JPY]
Shinagawa
Permanent
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Bullet points
You have experience in food or pharma industry
Be responsible in building standardizing processes
About Our Client
Our client is a global international leader.
Job Description
- Be responsible in implementing a new customer care strategy
- You will the main point of escalation for customer care issues
- You will implement new global guidelines and monitor the performance of the customer care team
- You will manage the customer care team
The Successful Applicant
- You have management experience in customer care
- You have experience in: Food, fragrance, pharma or chemical industry
- You have a fluent level of Japanese and English
- You have experience in implementing new strategies
What's on Offer
You will receive a salary up to 10M JPY.
There is almost no over time.