Customer Service in Global Medical Device Organization

東京23区 外資系企業 4,500,000JPY - 5,000,000JPY 外資系企業
  • Excellent salary and benefits package
  • Career growth opportunities internally

企業情報

My client is an American organization focusing on scientific instrumentation, reagents and consumables, and services to healthcare, life science, and other laboratories in academia, government, and industry.

職務内容

  • Properly handle customer complaints and record complaint data in the system. We guarantee a complete close within your company's default time (or any other suitable time frame).
  • Determine the best way to solve the problem through an analysis of current and past cases. In addition, we will escalate according to the content of the problem to ensure a prompt solution.
  • Check for unprocessed orders, omissions on the day, and backlog of orders. By providing information or collaborating with the planning and purchasing teams, we ensure that customers ship on time.

理想の人材

  • 2-3 years of order processing
  • Experience using an ERP (SAP or ORACLE ideally)
  • excellent communication, logical thinker
  • team player



条件・待遇

  • Stable, international company
  • A defined path to continuous growth
  • A changing and exciting working environment, culture
  • Excellent salary and compensation package
  • Excellent work-life balance
コンタクト
Adam Petch
求人番号
4189922
電話
+81 3 6832 8611

求人情報

職種
勤務地
雇用形態
担当コンサルタント
Adam Petch
担当コンサルタントの電話番号
+81 3 6832 8611
求人番号
4189922
企業タイプ