Customer Service for Global Manufacturer
Opportunity to further develop skillset in SAP
Global growing organization
My client is a global manufacturer and distributor of product-identification equipment.
・ Create Sales Order promptly and accurately and respond to customers regarding delivery dates.
・ Ensuring a high level of customer satisfaction by working closely with sales and service engineers to properly handle customer complaints.
・ Negotiate delivery date and order quantities with customers based on service level guidelines.
- Good knowledge of ERP & CRM (Salesforce). Good experience in Oracle or SAP
- Previous customer service experience
- ERP skill development
- Opportunity to grow within the organization and team