Customer Service for global Laboratory instrument company

  • Promotion to Manager within two years
  • Global reach and accessibility

企業情報

My client is a is a US-headquartered company and global supplier of analytical instruments, life sciences solutions, specialty diagnostics, laboratory, pharmaceutical and biotechnology services.

職務内容

- Promote improvements to customer service processes and rules to enable more efficient and accurate operations.
- Maintain a team player mindset to achieve greater results as a team, and proactively work on problem solving and goal achievement as a leader candidate.
- Take ownership of the projects you are responsible for as a team and communicate and coordinate both internally and externally to ensure delivery on schedule.
- Process orders using SAP, check inventory, check prices and product information, process shipments, and prepare various documents.
- Respond to various inquiries by phone, email, and fax.
- Take the lead in improving customer service processes and related processes.

理想の人材

-Someone with growth mindset and who is keen to growing their career into a leadership role

-Kaizen experience is highly valued

-Good communication skill to deal with internal and external stakeholders

条件・待遇

-Competitive salary package

-Flexibile working environment, hybrid style

-Opportunity to grow into a leadership role in a short period of time

コンタクト
Adam Petch
求人番号
JN-062024-6455075
電話
+81 3 6832 8611

求人情報

分野
カスタマーサービス
職種
受注処理
業界
ヘルスケア・製薬
勤務地
横浜市
雇用形態
正社員
担当コンサルタント
Adam Petch
担当コンサルタントの電話番号
+81 3 6832 8611
求人番号
JN-062024-6455075
企業タイプ
外資系企業