Customer Service Director - 10M
600万円 - 1000万円
Proven track record!
Our client is a multinational electronics brand.
- Planning and implentation of tentative theory construction and business improvement based on VOC.
- Support (telephone, mail) problem development by monitoring the status of the situation.
- Improvement of response standards, preparation of manuals and related systems and introduction.
- Improvement, optimization and organization or operation flow.
- Customer support experience for 5 years or more
- Team management experience for 3 years or more (about 10 people or more is desired)
- Company-wide cross-sectional project management experience
- English words above the business level *, Native level of Japanese.
- Very open and collaborative work environment.
- Business trips both domestic and overseas.
- Competitive Salary