Customer Service Assistant Manager
600万円 - 800万円
Utilize your english speaking ability
Work for an open environment
American electronic company.
- Assist the Manager to ensure smooth operation of the CS team in providing professional customer service to local business accounts.
- Maintains close coordination with sales, marketing, finance, factories, forwarders and customers, etc. on order processing.
- Responsible for customer service and provide support to the sales functions including answering customer enquiries, handle complaints and order processing.
- Ensures timely and accurate order processing, delivery schedule and product shipment, including Order backlog management.
- Degree preferably in Business Studies or related subject.
- Minimum 5 years of customer service and logistics experience in the manufacturing or trading field.
- Good interpersonal and communication skills in written and spoken Japanese and English.
- Strong customer service skills with good problem-solving abilities, attention to detail, the ability to work independently and act according to circumstances.
- Flexible working hours 11am to 3pm
- Very open working environment
- Exciting career opportunities