Customer Service and Operations - Global Logistics Company

Tokyo 23 Wards 外資系企業 ¥3,600,000 - ¥5,000,000 per year Foreign Multinational View Job Description
We are currently seeking a Customer Service and Operations experienced candidate who will be responsible for coordinating logistics, ensuring efficient operations and customer communication.
  • Opportunity to work in a professional and growth-oriented environment
  • A company that strongly values the contribution of each employe

About Our Client

This opportunity comes from a large organization in the logistics industry. Renowned for its strong presence across the globe, the company places a high value on innovation and efficiency, continually striving to enhance its services and solutions.

Job Description

  • Arrangement and delivery management of international cargo
  • Customer care for domestic and international sales projects
  • Overseas correspondence
  • To strengthen operational relations to customer contacts by proactively advising and consulting to ensure customer satisfaction
  • Resolving any arising issues or complaints related to logistics
  • Contributing to team efforts and meeting departmental objectives

The Successful Applicant

A successful applicant should have:

  • Freight forwarding experience
  • Proficiency in customer service and operations within the transport & distribution industry.
  • Strong communication skills to liaise with customers and team members effectively.
  • Business level of English and high business Japanese

What's on Offer

  • A bonus scheme on top of base salary
  • Opportunity to work in a professional and growth-oriented environment
  • Generous holiday leaves (including winter and summer holidays)
  • A permanent role in a globally recognized organization
  • A company that strongly values the contribution of each employee
Contact
Davide Capretta
Quote job ref
JN-012025-6642720
Phone number
+81 3 6832 8675

Job summary

Function
Customer Service
Specialisation
Import-Export
What is your area of specialisation?
Transport & Distribution
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Davide Capretta
Consultant phone
+81 3 6832 8675
Job Reference
JN-012025-6642720
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.