Customer Service (Air) - Global LOGISTICS Company

Chiyoda Permanent ¥4,500,000 - ¥6,500,000 per year Foreign Multinational View Job Description
This position coordinates reservations and customer service with sales teams.
  • Opportunities for professional growth and development
  • A supportive and collaborative company culture

About Our Client

Our client is a large organization within the Transport & Distribution sector, renowned for their commitment to delivering high-quality services globally. They have a robust presence and are recognized for their dedication to employee development.

Job Description

  • Maintain high standards of customer service and resolve any related issues
  • Implement strategies to improve service efficiency
  • Collaborate with other departments to enhance overall operations
  • Ensure compliance with industry regulations and company policies

The Successful Applicant

  • Experience in Air Freight
  • Strong knowledge of logistics and transportation procedures
  • Excellent customer service skills
  • Ability to lead and mentor a team effectively
  • Business level of English and high business Japanese

What's on Offer

  • A bonus scheme on top of base salary
  • Opportunities for professional growth and development
  • A supportive and collaborative company culture
  • Located in the heart of Tokyo

We encourage all who are interested in making a significant impact in the industry to apply. This is a fantastic opportunity to join a large organization and contribute to its growth and success.

Contact
Davide Capretta
Quote job ref
JN-012025-6641561
Phone number
+81 3 6832 8675

Job summary

Function
Customer Service
Specialisation
Customer Service Officer – Inbound
Specialisation
Transport & Distribution
Location
Chiyoda
Job Type
Permanent
Consultant name
Davide Capretta
Consultant phone
+81 3 6832 8675
Job Reference
JN-012025-6641561
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.