Customer Sales Support - IT Industry

Tokyo Permanent ¥5,000,000 - ¥6,000,000 Foreign Multinational
  • Join a global company
  • Utilize your English and Mandaring language skills

About Our Client

Our Client is a multinational IT Company

Job Description

・ Providing troubleshooting and consulting regarding support areas for business divisions

・ Management of support KPIs for the purpose of improving support quality

・ Cost management and analysis related to customer support operation system

・ Product support strategy planning and execution

・ Formulation and execution of support cost improvement project

・ Improvement of budget allocation process and analysis / evaluation of validity

The Successful Applicant

  • More than 3 years of customer support experience in IT Industry
  • Fluent in Japanese/Chinese/English
  • Amenable to work in Tokyo

What's on Offer

  • Full-time permanent job, 3 months probationary period
  • Diverse work environment
  • Promising career progression
Michelle Rosette
Quote job ref
Phone number
+813 6832 8698

Job summary

Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
Company Type