Customer Coordinator for Scientific Instrument organization

  • Opportunity to work with state of the art technology, advanced tools
  • Excellent work-life balance, very low amount of overtime

企業情報

My client is a leading developer and manufacturer of scientific instruments and analytical tools. Founded in the 1960's, the company has grown to become a global leader in its field, offering a wide range of high-performance scientific instruments and solutions for various industries.

職務内容



  • Customer Interaction:
    • Serve as the primary point of contact for customers via phone, email, and other communication channels.
    • Respond promptly to customer inquiries, providing accurate information and solutions.
    • Manage and resolve customer complaints and issues, escalating to appropriate departments when necessary.


  • Order Management:
    • Process customer orders, ensuring accuracy and timely fulfillment.
    • Monitor order status and communicate updates to customers.
    • Coordinate with logistics and warehouse teams to ensure efficient delivery of products.



理想の人材

  • English and Japanese ability for reading and writing at a business level
  • Order management and/or customer service experience
  • Experience using an ERP (SAP, ORACLE)
  • Positive attitude and willingness to learn and develop, grow
  • Excellent team player

条件・待遇

  • Competitive salary package
  • Career growth opportunity to move up to leadership
  • Opportunities to transfer to other offices overseas
  • Internal opportunities to move to different departments such as Marketing, Sales, HR
コンタクト
Adam Petch
求人番号
JN-072024-6473865
電話
+81 3 6832 8611

求人情報

分野
カスタマーサービス
職種
受注処理
業界
ヘルスケア・製薬
勤務地
横浜市
雇用形態
正社員
担当コンサルタント
Adam Petch
担当コンサルタントの電話番号
+81 3 6832 8611
求人番号
JN-072024-6473865
企業タイプ
外資系企業