Customer Care - Quality Assurance for an IT Insurance Company
500万円 - 700万円
You will analyze and implement new strategies focussed on the Quality
You have QA or Quality control experience
Our client is the biggest company in its field! They are active in the IT insurance industry.
- You have to do analyzes aimed at improving the customer experience.
- Write strategies focused on trainings, manuals, soft skills, hard skills
- Implement these project / strategies in all contact centers
- You have Quality experience in customer service / contact center
- You have a native level of Japanese
- You are able to make logical predictions / analyses and use it to propose business plans
- [Salary] You will receive a competitive salary up to 7M JPY
- [Hours] Monday to Friday
- [Location] Minato Mirai, Yokohama