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CRM Manager

Tokyo 23 Wards 外資系企業 ¥8,000,000 - ¥9,000,000 per year Foreign Multinational View Job Description
Build clienteling calendar with retail, store managers, and merch teams. Drive local sales, continue to reinforce brand positioning and desirability.
  • Chance to work in an international environment.
  • Work with a renowned luxury brand.

About Our Client

A renowned luxury bag brand that is loved by many loyal customers. They are associated with some of the biggest names in the industry and are currently in the process of transforming their brand.

Job Description

  • Lead the VIC gifting operations for Japan in an omnichannel perspective.
  • Follow-up on event ROI, evaluate effectiveness of each event.
  • Work closely with Marketing and headquarter (HQ) team to implement and organize events and in-store actions.
  • Ensure accuracy of client database, support stores in data analysis.
  • Optimize CRM operations and responsible for client's KPIs such as customer repurchase.

The Successful Applicant

  • Degree holder with experience in CRM management, preferably in luxury market.
  • Data-driven candidate with proven analytical skills.
  • Native level Japanese and Fluent English.

What's on Offer

  • Opportunity to work in an international environment.
  • Chance to work with a renowned luxury brand.
  • Career growth opportunities.
  • Chance to use English.
Contact
Matthew Li
Quote job ref
JN-102024-6557845
Phone number
+81366276072

Job summary

Function
Marketing
Specialisation
CRM Agencies
Specialisation
Retail
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Matthew Li
Consultant phone
+81366276072
Job Reference
JN-102024-6557845
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.