CRM Manager - luxury

Tokyo 23 Wards Permanent Foreign Multinational
  • Work for a well-established company with a long history
  • Utilize both Japanese and English

About Our Client

They are one of the most well-established company in luxury leather goods. They have a history of over 100 years and are looking to expand their presence in Japan even more.

Job Description

●Ensure achievement of CRM & Digital Marketing KPI

●Interact with external consultants & service providers Monitor ROI

●Management of client database

●Visit & spend time in the stores, gather and analyse voices of stores & customers to be able to share with HQ

●Creation and Management of Store Actions & Events

●Analyzing and reporting client segmentation

●Training and performance management

●Monitor CRM budget

The Successful Applicant

●Minimum 2-4 years experience in CRM & Digital Marketing, preferably with department stores and store management

●Team management experience is plus

●Language fluency in Japanese and English

●Strong communication skills with multi-level people

What's on Offer

●Work for a globally renown company

●Utilize Japanese and English

●Opportunity to work in luxury

Ayami Ino
Quote job ref
Phone number
+813 6832 8624

Job summary

Digital, Online & Social Media
What is your area of specialisation?
Tokyo 23 Wards
Job Type
Consultant name
Ayami Ino
Consultant phone
+813 6832 8624
Job Reference
Company Type
Foreign Multinational