Client Success Account [email protected] Leading Adtech company

Tokyo Permanent Foreign Multinational
  • Global leading company with international working environment
  • Competitive salary package

About Our Client

Our client helps PR and marketing teams monitor media coverage across both news and social media and enhance brand management.

Job Description

  • Create and implement Success Plans to drive clients towards the adoption of additional use-cases
  • Own, drive and lead the renewals process end to end (from opportunity identification to negotiation to close)
  • Proactively engage with key decision makers to identify clients needs, requirements and uncover roadblocks to ensure on- time commitments
  • Maintain and report forecast of renewals in your territory
  • Work collaboratively with sales operation to negotiate and execute the renewal contracts that align with client goals
  • Analyze data and trends to discover and identify the upsell/cross sell opportunities within your client base
  • Monitor clients usage data, health indicators, renewal dates and growth opportunities and translate into strategies for success
  • Serve as the voice of client and collect feedback to drive continuous improvement across all areas including product

The Successful Applicant

  • At least 1 year experience in a account management/project management/management consulting/client facing role
  • University Degree of any disciplines with strong academic results
  • Exceptional communication and interpersonal skills
  • Outstanding conflict resolution, problem solving and negotiation ability
  • Ability to work independently and as a member of collaborative teams
  • Self-motivated, able to thrive in a fast-paced and high performance environment
  • You have an analytical and creative mind to solve complex business problems
  • You have natural leadership qualities
  • A passion for entrepreneurship, solution selling and customer service
  • Openness to feedback and dedication to consistent self-improvement

What's on Offer

-Global leading company with international working environment

-Good work and life balance with competitive salary package

Contact
Xiao Luo
Quote job ref
4199858
Phone number
+813 6627 6060

Job summary

Function
Specialisation
Industry
Location
Job Type
Consultant name
Xiao Luo
Consultant phone
+813 6627 6060
Job Reference
4199858
Company Type