Client Services Advisor for Famous Retail Brand

東京都 外資系企業 年収 350万円 - 500万円 外資系企業 在宅可・ハイブリッド勤務可 View Job Description
Join our APAC team as a Client Services Advisor and play a pivotal role in delivering unparalleled service to our customers. You'll build strong client relationships, support e-commerce operations, and contribute to a thriving digital sales environment while working with an international luxury fashion brand.
  • If you like Luxury and Fashion, this job is for you!
  • Great Role for Anyone Who Want Work Life Balance! Minimal Overwork

企業情報

Our client is a renowned leader in the global fashion industry, known for our innovative designs, attention to detail, and customer-centric approach. Operating at the intersection of creativity and commerce, we take pride in delivering exceptional experiences across all channels.

職務内容

As a Client Services Advisor, you will:

  • Deliver exceptional customer service through email, telephone, live chat, and social media.
  • Manage customer orders and logistics using advanced order management systems.
  • Develop a deep understanding of our products, collections, and customer needs to ensure tailored recommendations.
  • Contribute to the smooth fulfillment of e-commerce and omnichannel orders.
  • Support special projects and collaborate with internal teams to achieve operational excellence.

理想の人材

  • Fluency in Japanese and English, Korean is also a plus!
  • Familiarity with tools like Zendesk, CRM systems, and order management platforms.
  • Strong interpersonal skills, a positive attitude, and an eagerness to go above and beyond for clients.
  • A solution-oriented mindset and ability to work effectively within a team.

条件・待遇

  • The opportunity to work with a prestigious brand in the heart of Tokyo.
  • A collaborative and inspiring work environment where your contributions make an impact.
  • Hands-on experience in e-commerce and luxury fashion, with opportunities to grow professionally.
  • A full-time position with the chance to showcase your expertise in customer service and sales.
コンタクト
Peryhan Essam
求人番号
JN-012025-6645461
電話
+813 6832 8691

求人情報

分野
カスタマーサービス
職種
セールスサポート
業界
小売
勤務地
東京都
雇用形態
正社員
担当コンサルタント
Peryhan Essam
担当コンサルタントの電話番号
+813 6832 8691
求人番号
JN-012025-6645461
企業タイプ
外資系企業
勤務形態
在宅可・ハイブリッド勤務可

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