Client Service - Luxury Retail up to 6M JPY

東京都 外資系企業 年収 400万円 - 660万円 外資系企業 View Job Description
Join a prestigious luxury brand as a Client Service Advisor, providing exceptional over-the-phone customer support. Handle inquiries, reservations, repairs, and proactive upselling to elevate the client experience.
  • Represent a globally renowned luxury brand known for excellence.
  • Access career growth and rewarding opportunities in the luxury industry.

企業情報

Our client is a world-renowned luxury brand celebrated for its heritage, craftsmanship, and timeless designs.

職務内容

As a Client Service Advisor, you will be the first point of contact for our valued clients, offering premium over-the-phone customer service. Your responsibilities will include:

  • Managing client inquiries with professionalism and expertise.
  • Checking product stock availability and processing reservations.
  • Coordinating product repairs, exchanges, and ensuring customer satisfaction.
  • Conducting proactive outbound communications, including upselling through cold calls to enhance the client experience.



理想の人材

  • Minimum of 1 year of client service experience in a luxury brand or retail environment.
  • Native-level proficiency in Japanese and fluency in English.
  • Willingness to work onsite at the Tokyo office.

条件・待遇

  • A competitive salary, with an estimated range of 4M-6M JPY
  • A work shift of 5 days per week, including weekends and public holidays
  • A strong, supportive, and collaborative company culture
  • Opportunities for professional development and growth

We welcome all qualified candidates who are passionate about customer service and the Luxury retail industry to apply. This is a fantastic opportunity to join a large organization in Tokyo that values its employees and is committed to their professional growth.

コンタクト
Michelle Rosette
求人番号
JN-112023-6246736
電話
+813 6832 8698

求人情報

分野
カスタマーサービス
職種
クレーム・アフターサービス
業界
小売
勤務地
東京都
雇用形態
正社員
担当コンサルタント
Michelle Rosette
担当コンサルタントの電話番号
+813 6832 8698
求人番号
JN-112023-6246736
企業タイプ
外資系企業

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