Client Service Executive (Bilingual) - UK Listed Company

東京23区 外資系企業 4,000,000¥ - 8,001,000¥ 外資系企業
  • B2B Client Service Executive
  • Competitive package and performance bonus

企業情報

Our client is a leading service provider aiming to assist corporations to retain customer loyalty. With their expertise in lifestyle area, they have a strong customer service team to offer customized and exclusive solutions for their clients' members. They are currently hiring a client service executive to support their clients.

職務内容

  • Work closely with Business Development Director/ Managers to retain and grow the existing accounts
  • Provide pre-sales and after-sales support to the BD team for all new and renewal program
  • Understand the needs of clients and follow up on their business needs in a timely and professional manner
  • Follow up on membership enrolment, contracts, renewal and payment accurately
  • Handle clients' complaints and follow up their feedback proactively
  • Prepare monthly activities report for service review
  • Handle ad-hoc projects as assigned

理想の人材

  • Bachelor Degree holder in any discipline
  • 1 - 2 years or Internship experience in client support or services filed Experience in working in multinational companies is preferable
  • Proficient in MS Office i.e. Word, Excel, PowerPoint Salesforce user is an advantage
  • Good command of both spoken and written English & Japanese
  • Strong customer service mindset

条件・待遇

  • Competitive salary package and bonus scheme
  • Promising career progression
  • Internatinal working culture
  • Work from home scheme
  • 20 days annual leave
  • On-the-job training
  • B to B account service exeperiece
  • Global transferral opportunity is provided
コンタクト
Annabel Chu
求人番号
4164134
電話
+81 3 6832 8989

求人情報

分野
勤務地
雇用形態
担当コンサルタント
Annabel Chu
担当コンサルタントの電話番号
+81 3 6832 8989
求人番号
4164134
企業タイプ