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- 80% English
- Work for a diverse environment
About Our Client
Our client is a multinational travel company.
Job Description
- Assist in the formulation of targets for individuals and teams
- Anticipate escalation and take over calls when needed
- Devise ways to optimize procedures and keep staff motivated
- Measure performance with key metrics
- Ensure adherence to policies
- Drive and Implement new process in improving the customer service
The Successful Applicant
- Proven expereince as a team leader/supervisor or manager
- Experience in customer service is essential
- Native level of Japanese and Business level in English
- Knowledge of performance evaluation procedures
- Excellent organizational and leadership skills
What's on Offer
- Promising career progression
- Multinational environment
Contact
Michelle Rosette
Quote job ref
4197647
Phone number
+813 6832 8698
Job summary
Function
Specialisation
Industry
Location
Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
4197647
Company Type
