Call center Team leader - retail e-commerce company [6-8M]
600万円 - 800万円
You have experience managing several call center employees
You are interested in fashion
Our client is a leading fashion e-commerce website.
- Be part of the customer service team and be responsible for all customers inquiries via call, e-mail and chat
- Oversee the Customer service team daily work
- Train / Coach team members
- Handle Customer escalations
- Work closely with local business partners
- You have experience in call center
- You have experience working as a supervisor for more than 3 years
- You are able to lead in confidence
- You have a native level of Japanese and business level of English
Be part of a fast growing environment and receive a competitive salary.