Call Center Supervisor

Tokyo 23 Wards Permanent ¥7,000,000 - ¥8,000,000 Foreign Multinational
  • Work for multinational Company!
  • Join a growing company!

About Our Client

Multinational Call Center

Job Description

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance and report on metrics
  • Motivate team members
  • Discover training needs and provide coaching
  • Listen to team members' feedback and resolve any issues or conflicts
  • Recognize high performance and reward accomplishments
  • Encourage creativity and risk-taking
  • Suggest and organize team building activities

The Successful Applicant

  • Proven work experience as a team leader or supervisor
  • In-depth knowledge of performance metrics
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • Degree in Management or training in team leading is a plus

What's on Offer

  • Promising career progression
  • Competitive Salary
  • Work life balance
  • Japanese Medical Coverage
Contact
Michelle Rosette
Quote job ref
4202522
Phone number
+813 6832 8698

Job summary

Function
Specialisation
Location
Job Type
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
4202522
Company Type