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About Our Client
Multinational Call Center
Job Description
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members' feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
The Successful Applicant
- Proven work experience as a team leader or supervisor
- In-depth knowledge of performance metrics
- Good PC skills, especially MS Excel
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Degree in Management or training in team leading is a plus
What's on Offer
- Promising career progression
- Competitive Salary
- Work life balance
- Japanese Medical Coverage
Contact
Michelle Rosette
Quote job ref
4202522
Phone number
+813 6832 8698
Job summary
- Function
- Customer Service
- Specialisation
- Call Center
- What is your area of specialisation?
- Technology & Telecoms
- Location
- Tokyo 23 Wards
- Job Type
- Permanent
- Consultant name
- Michelle Rosette
- Consultant phone
- +813 6832 8698
- Job Reference
- 4202522
- Company Type
- Foreign Multinational