Call Center Operator - Luxury Retail up to 5M JPY

東京23区 外資系企業 年収 450万円 - 500万円 外資系企業 View Job Description
As a Customer Service Representative, you will be the voice of our brand, responsible for delivering exceptional service to our valued customers.
  • Luxury Retail Brand
  • Monday-Friday Work schedule

企業情報

leading company in the luxury goods industry

職務内容

  • Promptly and effectively responding to customer inquiries and requests through various communication channels such as telephone, email, chat, and social media.
  • Providing personalized solutions and assistance to meet customer needs, ensuring a positive and seamless experience.
  • Managing customer complaints and concerns with empathy and professionalism, striving to find satisfactory resolutions.
  • Educating customers about products, services, and promotions, driving sales and maximizing revenue opportunities.
  • Collaborating with cross-functional teams to address customer issues and improve overall service delivery.
  • Maintaining accurate records of customer interactions and transactions, ensuring compliance with company policies and procedures.
  • Continuously seeking opportunities to enhance the customer experience and exceed service expectations.

理想の人材

  • Native Level in Japanese and Fluent in English
  • Previous experience in customer service or related fields preferred.
  • Ability to work effectively in a team environment.
  • Strong problem-solving skills and attention to detail.
  • Amenable to work in Tokyo office everyday - NO WFH

条件・待遇

Location: Central Tokyo, Japan

Salary: Competitive salary range with additional overtime allowance

Benefits: Incentive structure based on achieving sales targets, generous seasonal paid holidays

Work Schedule: Monday to Friday, daytime hours

コンタクト
Michelle Rosette
求人番号
JN-032024-6365212
電話
+813 6832 8698

求人情報

分野
カスタマーサービス
職種
コールセンター
業界
小売
勤務地
東京23区
雇用形態
正社員
担当コンサルタント
Michelle Rosette
担当コンサルタントの電話番号
+813 6832 8698
求人番号
JN-032024-6365212
企業タイプ
外資系企業

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