Call Center Manager for global e-commerce company!

東京23区 外資系企業 10,000,000¥ - 11,000,000¥ 外資系企業
  • Process improvement, ability to improve the call center!
  • Excellent competitive salary package

企業情報

My client is one of the largest e-commerce platforms, providing products and services for both B2B and B2C markets. With continuous growth and expansion in Japan since 2010, my client is looking to take that next step in overtaking further market share.

職務内容

  • KPI management
  • Business process improvement
  • Manual/Script creation
  • Negotiation with outsourced vendors
  • Site lead management

理想の人材

  • Call Center Management experience
  • People management of more than 20 subordinates
  • Business Level English ability
  • Business Level Japanese ability

条件・待遇

  • Competitive salary package, inclusing RSU, 20 days paid annual leave as well as Remote-working allowance
  • Career growth opportunity, this role will assume the role of Customer Service Director in the future
  • Other incentives such as summer holidays, business holidays overseas, use of company car
コンタクト
Adam Petch
求人番号
4202528
電話
+81 3 6832 8611

求人情報

勤務地
雇用形態
担当コンサルタント
Adam Petch
担当コンサルタントの電話番号
+81 3 6832 8611
求人番号
4202528
企業タイプ