求人を保存 検索に戻る 職務内容 求人情報 類似した求人Bilingual people is always welcome for this position.Good work life balance, good chance to improve your IT career企業情報This company is a company specializing in IT infrastructure and support services. It provides reliable solutions such as data center operations, network management, and bilingual IT helpdesk support. As part of a global technology group, it helps businesses maintain smooth and secure IT environments with high-quality service and expertise.職務内容Provide technical support and troubleshooting in both Japanese and English.Respond to and resolve IT-related inquiries via phone, email, or chat.Document and manage support tickets accurately in the tracking system.Escalate complex technical issues to specialized teams when necessary.Assist with user account management, including password resets and access permissions.理想の人材Business-level proficiency in both Japanese and English.Basic knowledge of IT hardware, software, and network troubleshooting.At least 1 year of experience in IT support or helpdesk roles.Strong communication skills to assist users clearly and patiently.Ability to document issues accurately and follow established procedures.条件・待遇Opportunity for growth and advancement within the companyCollaborative and supportive team environmentA dynamic, energetic working environment with good work/life balanceOpen culture and job rotation available to enable internal career developmentコンタクトAyaka Iwaki求人番号JN-082025-6816760電話+81 3 6832 8658求人情報分野IT職種ITサポート業界IT・通信勤務地東京23区雇用形態派遣社員担当コンサルタントAyaka Iwaki担当コンサルタントの電話番号+81 3 6832 8658求人番号JN-082025-6816760企業タイプ外資系企業
