Save Job Back to Search Job Description Summary Similar JobsLead strategic CRM and AI-driven projects in a global environmentHybrid working style and great work-life-balanceAbout Our ClientA leading global financial institution committed to digital transformation and client service excellence.Job DescriptionGather business requirements for Japan and Asia and create BRDs/FSDsCollaborate with business managers, sales, and research teams to propose new featuresDesign solutions including UI/UX, database schema, and data feedsManage backlog and coordinate with cross-functional teams for deliveryOrganise UAT and provide user training for smooth implementationProvide Level 2 & 3 user support and escalate issues to development teamsCommunicate regularly with stakeholders and support budgeting/vendor discussionsIndependently lead CRM or generative AI projects in the medium to long termThe Successful ApplicantExperience in business analysis, design, development, and testing for application projectsStrong commercial awareness and excellent communication skills in English and JapaneseKnowledge of SDLC and Agile methodologiesExperience in database design and data integrationWhat's on OfferWorking time: 9:00-18:00Hybrid styleContactJeff LiaoQuote job refJN-092025-6845787Phone number+81 3 6832 8607Job summaryFunctionITSpecialisationBusiness AnalysisSpecialisationFinancial ServicesLocationTokyo 23 WardsJob TypeTemporaryConsultant nameJeff LiaoConsultant phone+81 3 6832 8607Job ReferenceJN-092025-6845787Company TypeForeign MultinationalWork from HomeWork from Home or Hybrid