BA - JPY 10M/Yr - 4214136

Job Description
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About Our Client

Work for a multinational technology company. Our client is one of the largest technology companies in the world, qualifying for a Forbes ranking. Take part in global assignments, this job is all about rewarding you. Rewarding your expertise, rewarding your effort and rewarding your contribution. Apply today and be part of a high profile organization.

Job Description

Job Description:

Conducting meetings to review and obtain sign-off on the requirements
Ensuring solutions meet business needs and requirements
Create user training material, provide UAT training, support and performing user acceptance testing
Effectively communicating your insights and plans to cross-functional team members and management
Serving as a liaison between technical team and business users
Gathering critical information from meetings with various stakeholders and producing useful reports and minutes
Working closely with business and technical teams/vendors to develop and implement solutions
Create SOP, review and obtain sign-off from business
Updating, implementing, and maintaining procedures
Designing test plans, scenarios, scripts, and procedures
Executing tests
Analyzing test results and reporting to the development team
Manage testing including review the test result to keep quality of retail/customer engagement systems
Working with the development team to correct bugs and errors
Smooth support turnover(post go-live support) to support team as a part of project deliverables
Ongoing support for the incidents/errors and call out handling from stakeholder
Analyze root cause of Issues with counter parts and vendors who are in global countries (mainly Asia and US

The Successful Applicant

Skill Description:

A minimum of 5 years of experience in similar role with proven track record in delivering digital projects, enhancements and on-going system maintenance across range of digital technologies
Experience in developing/implementing online promotion capability on E-Commerce system across multiple digital channels
Experience and in-depth knowledge of retail E-Commerce related systems (CRM, CMS, OMS, ERP, WMS, payment gateway, Analytics, Social Media, databases, etc.) to support marketing activities such as promotion, campaign, sales events, etc.
Experience and knowledge in ITIL, SDLC and Agile project management
Experience with SFCC and IBM Sterling would be a strong plus
Multi-region/country systems implementation and management experience are desired
Experiences in partnering with business clients, vendors and cross-functional IT teams to design and implement systems solutions
Ability to understand issues and system errors from a technical standpoint
Adaptable and flexible person who has a strong sense of responsibility with the ability to manage one's own time effectively and to prioritize a wide range of simultaneous tasks
Desire and passion to learn new technologies and keep abreast of the latest advances and trends in digital technologies
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Experience creating detailed reports and giving presentations - Both in English and Japanese
Competency in Microsoft applications including Word, Excel, and Outlook.
Good working knowledge of test management software, programming languages, and QA methodologies.
2 years' experience in QA testing.
Good team working and critical thinking skills
Bilingual (Excellent English and Japanese Skills)