求人を保存 検索に戻る 職務内容 求人情報 類似した求人Well-known OTA business!Travel Perks!企業情報We are a leading B2B service provider in the hospitality industry, dedicated to connecting businesses with top-tier hotel services. Our inhouse center is a hub of innovation, efficiency, and exceptional customer service. We are currently seeking a dynamic and experienced Team Leader to join our team and drive success.職務内容Lead, mentor, and support a team of 7-15 members, ensuring high levels of motivation and performance.Manage and monitor KPIs to ensure team objectives are met or exceeded.Conduct regular performance reviews and provide constructive feedback to team members.Serve as the point of contact for escalations, ensuring timely and effective resolution of issues.Develop and implement strategies to improve team productivity and service quality.Collaborate with other departments to streamline processes and enhance customer satisfaction.Foster a positive and collaborative team environment.理想の人材Proven experience in a team leadership role, preferably within the hospitality or B2B sector.Strong understanding of KPI management and performance evaluation.Excellent problem-solving skills and the ability to handle escalations effectively.Exceptional communication and interpersonal skills.Ability to motivate and inspire team members to achieve their best.Fluency in English; and Native level in Japanese条件・待遇What We Offer:Competitive salary up to 7,000,000 JPY per annum.Comprehensive benefits package.Opportunities for professional growth and development.A supportive and innovative work environment.コンタクトMichelle Rosette求人番号JN-022023-5951299電話+813 6832 8698求人情報分野カスタマーサービス職種コールセンター業界レジャー・旅行・観光勤務地東京23区雇用形態正社員担当コンサルタントMichelle Rosette担当コンサルタントの電話番号+813 6832 8698求人番号JN-022023-5951299企業タイプ外資系企業勤務形態在宅可・ハイブリッド勤務可
