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Assistant Reservation Manager - Luxury Hotel 6M

Tokyo 23 Wards 外資系企業 ¥4,000,000 - ¥6,000,000 per year Foreign Multinational View Job Description
We are seeking an Assistant Reservations Manager for a luxury hotel in Shinjuku, responsible for leading a team of 13 staff to maximize room sales and deliver exceptional guest service. The role involves training team members, assisting with budgeting and forecasting, and collaborating with management to drive business growth.
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  • Work for international luxury hotel chain!
  • Fixed 9AM-6PM

About Our Client

International luxury hotel chain

Job Description

  • Training and developing your team to ensure they meet the highest service standards.
  • Assisting with budgeting, forecasting, and reporting market trends.
  • Managing room sales and revenue through up-selling and ensuring accurate reservation details.
  • Ensuring compliance with all credit policies, pricing strategies, and maintaining up-to-date guest information.
  • Collaborating with the Commercial Director and Revenue Manager to drive business growth.



The Successful Applicant

  • Strong leader with a sales-oriented mindset who can drive results while maintaining the highest level of guest service
  • Previous experience in reservations or revenue management is highly desirable
  • Excellent organizational skills
  • Native level in Japanese or N1 level, with fluency in English
  • People management experience in hotel industry reservations
  • Willingness to work shift days



What's on Offer

Location: Tokyo
Salary: ¥400,000 - ¥500,000/month + Bonus
Bonus: 2.5 months
Shift: 9:00 AM - 6:00 PM (including weekends)

Contact
Michelle Rosette
Quote job ref
JN-102024-6567959
Phone number
+813 6832 8698

Job summary

Function
Customer Service
Specialisation
Travel Agent
What is your area of specialisation?
Leisure, Travel & Tourism
Location
Tokyo 23 Wards
Job Type
Permanent
Consultant name
Michelle Rosette
Consultant phone
+813 6832 8698
Job Reference
JN-102024-6567959
Company Type
Foreign Multinational

Diversity & Inclusion at Michael Page

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know.