Analyst for gaming customer service division
東京23区
正社員
400万円 - 450万円
- 応募
- 求人を送信
- 求人を保存
Bullet points
Be part of an international company that has 60% international people
Enter the gaming world
企業情報
Our client is an international service provider to the gaming industry.
職務内容
- Research and analyze relevant information about the game to ensure player's experience
- Analyze and improve the workflow of Customer support team
- Create and edit FAQ and templates
- Coach and mentor Customer support agents
- Collaborate with trainer and data analyst to interpret relevant data and create action plans
- Communicate and share information with overseas team
理想の人材
- Business level English (TOEIC 750+) and Japanese (N1)
- Customer service experience
- You are a gamer
- PC Skills (Excel: VLOOKUP; PPT)
条件・待遇
- No dress code
- Company events
- Salary up to 4.5M JPY
- Working hours: shift system 10:00 - 19:00, 14:00 - 23:00 (including weekend)