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- Be part of an international company that has 60% international people
- Enter the gaming world
About Our Client
Our client is an international service provider to the gaming industry.
Job Description
- Research and analyze relevant information about the game to ensure player's experience
- Analyze and improve the workflow of Customer support team
- Create and edit FAQ and templates
- Coach and mentor Customer support agents
- Collaborate with trainer and data analyst to interpret relevant data and create action plans
- Communicate and share information with overseas team
The Successful Applicant
- Business level English (TOEIC 750+) and Japanese (N1)
- Customer service experience
- You are a gamer
- PC Skills (Excel: VLOOKUP; PPT)
What's on Offer
- No dress code
- Company events
- Salary up to 4.5M JPY
- Working hours: shift system 10:00 - 19:00, 14:00 - 23:00 (including weekend)
Contact
Mathieu Amand
Quote job ref
4160938
Phone number
+81 3 6832 8927
Job summary
Function
Specialisation
Industry
Location
Job Type
Consultant name
Mathieu Amand
Consultant phone
+81 3 6832 8927
Job Reference
4160938
Company Type
