Aftersales Customer Service for Audio Manufacturing [6M]
500万円 - 650万円
You have experience in order management, inventory control, ...
You have SAP
Our client produces audio installations for the automobile industry.
- Customer order and outbound delivery management of mass production and service parts
- Manage exchange program for service parts
- Handling Export/Import customs clearance and domestic transportation dealing with related parties
- Inventory control and analyzing right inventory level of service parts to keep at warehouse
- Handling packaging design for Service parts
- Communication with 3PL warehouse for Inbound / outbound shipment and Inventory Management
- Manage customer RFQ of sales price of service parts
- Customer service interface including web enquiries and calls to address in a timely manner.
- Warranty/Service-related administrative work (e.g. Payment of warranty to customers)
- You have 5 years experience in order management and inventory control
- You have a good knowledge of SAP
- You have a native level of Japanese and fluent level of English
- You have experience in manufacturing
- Competitive salary
- 80% usage of English
- Great work life balance