Account Manager

* Accountability for all commercial data in our systems (first approval gate) (SAP/Excel/PLM (centralized lifecycle management)/Up2Go (sales planning data)
* Ability to understand and analyze commercial data and to coordinate the quotation process per company's standard (FLP - Flawless Launch Process)
* Deep understanding of commercial data and strategic planning
* Provide the customer with the necessary information in an efficient and professional manner
* Adapt to changes, quickly translate changes into opportunities. Manage conflicting requirements of customer needs vs internal needs and develop creative solutions that meet both customer and internal needs - see the "win/win" situations.
* Build and maintain the personal relationships, understand the customer needs between the lines and see creative opportunities to win and develop new business.
* Know Customer decision makers, influencers, systems, processes, trends, technologies, platforms etc..
* Know the competition (including future players and potential new entries), segment trends, dynamics and shares.
* Customer negotiation and customer escalation & Preparation of customer quotations and presentations in accordance to company's standard
* Control and ensure a smooth and quick follow up of following financial topics in accordance to the approved business case (QAR/CAR):
- on time offer/order tracking/invoicing
- on time update and margin improvement of piece prices & on time tracking of overdue invoices
- strong financial control (positive cashflow) and improvement of project results
- strategic financial planning (savings/LTAs)
- analyse, determine and control of the Sales related input for SBR/AOP
- first level of escalation