Account Manager

東京23区 外資系企業 年収 1000万円 - 1200万円 外資系企業 在宅可・ハイブリッド勤務可 View Job Description
We are looking for a Strategic Account manager to ensure client success with products. Expectation is to reduce churn and achieve highest renewal rate possible, being a trusted partner who clients can solve problems with.
  • Growing global travel tech company, fully remote (1 year renewing contract).
  • Create big impact in new Japan market, establishing key customer relationships.

企業情報

Our client is a leading commercial platform in the travel and hospitality industry, offering actionable market insights, business intelligence, and pricing tools to maximize revenue growth.

職務内容

● Drive customer retention and maximise renewal rates.

● Expand account footprint and penetration through strategic account planning and project management.

● Conduct Quarterly Business Reviews (QBRs) for major accounts and Health Checks for smaller clients.

● Regularly train customers and update them on new features.

● Work closely with Business Development Managers to optimise and strengthen strategies for large accounts.

● Proactively interface with various teams to address customer issues.

● Identify growth opportunities within territories, enhancing revenue from existing accounts.

● Maintain frequent communication with clients, including feedback calls and account reviews.

● Accurately log and update customer interactions in Salesforce.

理想の人材

● Minimum 3-5 years experience in a combination of revenue management, and/or marketing/sales or providing services and solutions to hotels in revenue management, and/or marketing/sales.

● In depth understanding of the hotel industry landscape.

● Strong ability to communicate effectively with C-Level executives.

● Skilled in multitasking, pressure handling, and achieving both client and company financial objectives.

● Excellent analytical, problem-solving skills and troubleshooting skills.

● strong overall business and people skills, including presentation and sales skills.

● Self-motivated, goal-oriented, think and act collaboratively.

● Proficiency in Excel, MS Word, PowerPoint, Salesforce; knowledge of Global Hotel Chains systems (PMS/CRS/RMS) is a big plus.

● Proficiency in English and Japanese.

条件・待遇

● Flexible working environment: Full remote for Japan.

● Flexible time off: Autonomy to manage your work-life balance.

● Collaborative team: High-bar, friendly, creative, and passionate colleagues.

● Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.

● Impactful work: Shape products relied on by 85,000+ users worldwide.

● Competitive compensation: Proactively maintained to value your work.

● Referral bonuses: Earn rewards for bringing in new talent.Note: This opportunity will be a renewing 1-year contract.

コンタクト
Hiroya Yajima
求人番号
JN-032025-6704098
電話
+81364021591

求人情報

分野
営業
職種
アカウントマネージャー
業界
レジャー・旅行・観光
勤務地
東京23区
雇用形態
正社員
担当コンサルタント
Hiroya Yajima
担当コンサルタントの電話番号
+81364021591
求人番号
JN-032025-6704098
企業タイプ
外資系企業
勤務形態
在宅可・ハイブリッド勤務可

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