Account Manager
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Bullet points
International environment
Flex-time
About Our Client
Our client provides marketing technology solutions to e-commerce companies.
Job Description
* account Management with existing clients;
* execute customer communications - personal and via telephone or email, in line with standards and processes;
* respond to customer requests and inquiries in a professional and timely manner;
* provide specific information regarding company's services and products;
* assist customers in the process of launching ad campaigns;
* obtain, review and process orders;
* develop and maintain in-depth product knowledge;
* provide reports.
The Successful Applicant
* experience in managing online advertising campaigns for Clients, preferably in e-com, online travel, group-buy & classifieds verticals;
* bachelor's degree;
* working experience of MS Office Word, Excel, PowerPoint;
* knowledge of customer support tools and processes;
* ability to identify and understand customer needs and requirements;
* excellent analytical and problem solving skills;
* well-developed verbal and written communication skills;
* multi-tasking, high energy, resourcefulness;
* high level of motivation and willingness to learn;
* positive, can-do attitude;
What's on Offer
- Flex-time
- International environment
- Office in central Tokyo