(Up to 9M/year) IT Support - Global Management Consulting Firm
Tokyo 23 Wards
Temporary
¥6,500,000 - ¥9,000,000
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Bullet points
Excellent Work-lIfe balance!
Competitive Salary & Contract to permanent Opportunity!
About Our Client
Our client is a leading European Management Consulting firm with well established presence in Europe and growing presence in the Japanese market. Their branch in Japan is newer, which creates good opportunities for employees to grow along with it.
Job Description
You role will consist of the following responsibilities:
- PC / iPhone kitting work for employees (software / hardware setup)
- Usage support (Office / iPhone / external monitor / Skype / Teams, etc.)
- PC / iPhone ledger management
- Lease management (invoice processing and PDF filing, acceptance-return of leased items)
- Easy management of Active Directory (shared folder, mail group, account management)
- Management of Windows Server / Network management (DHCP / DNS / Print)
- Troubleshooting (PC / iPhone / Network / MFP / Telephone, etc.)
- Other IT management operations (invoice processing, equipment order processing, repair arrangements and correspondence)
- Response to power outages in buildings (in-house notification and equipment shutdown and restoration) Weekend work once or twice a year
- Business efficiency and automation
- Digital promotion for working from home
- Office IT equipment management support (printers, mobile WiFi, projectors, mobile speakers and rental PCs)
- Printer support (device operation and driver update)
- Telephone exchange support (contact point for support companies)
- Support for joint projects (lead of IT technology) Example) PBX exchange, unmanned reception, security management terminal
The Successful Applicant
Required skills / product knowledge:
- IT help desk experience
- Windows 10 / Office365 business use experience (Mac is not possible) and basic knowledge
- Windows Server management and basic knowledge
- Basic knowledge of networks
- Japanese (Understanding contracts, level at which you can negotiate with Japanese vendors)
- English (level for collaborative escalation and meetings with global IT)
What's on Offer
If you are the successful candidate, you will be entitled to the following features:
- To work for a leading Management Consulting firms and advance your career
- A competitive high-base salary of up to JPY 9M/year
- Full employment and social benefits + full transportation coverage
- To work in multi-cultural and multi-lingual environment and utilize/advance your bi-lingual skills
- A great work-life balance thanks to the low overtime work that is required by the company