求人を保存 検索に戻る 職務内容 求人情報 類似した求人Global EnvironmentFast Growing company企業情報Our client is a globally recognized, large organization operating in the Technology & Telecoms industry. With a robust presence in Tokyo, this company has a diversified portfolio and is committed to innovation and excellence.職務内容-Define business requirements and understand clients' needs-Ensure smoothly/timely client onboarding-Manage client inquiries by respecting our SLO-Troubleshoot/coordinate with Development Team or QA Team for incidents-Perform other necessary client support activities-Learn/keep up-to-date with Tech platform/products' specifications to be able to guide clients accordingly-Standardize client support processes to enhance operational efficiency-Create/improve client support documentation-Be the liaison between clients and Tech platform/product teams-Cross-functional collaboration/stakeholder management of various teams - Product Management, Project Management, Development, and Operation teams-Contribute to Team KPIs, report on project progress理想の人材-Bachelor's degree (BS) in Computer Science, Engineering or related field-2+ years of Product or Project Management experience in the Tech industry-Experience working with or ability to learn detailed specification of Tech platforms/products-Experience managing various client support activities, including but not limited to onboarding, inquiry handling, system configuration, troubleshooting-Product and customer-oriented mindset条件・待遇Hybrid Working styleCommuterSocial InsuranceコンタクトMaika Endo求人番号JN-042025-6724832電話+81357337160求人情報分野IT職種プロジェクトマネジメント業界IT・通信勤務地東京都雇用形態派遣社員担当コンサルタントMaika Endo担当コンサルタントの電話番号+81357337160求人番号JN-042025-6724832企業タイプ日系企業
