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Project Manager - Global Cloud SCM Company
- Global environment with frequent communication with overseas teams
- Senior level position with high influence over project delivery
About Our Client
This company, based in the US, has over 30 years of experience in the Supply Chain Systems industry, and are specialized in providing supply chain and retail merchandising solutions. More than 4,000 of the largest retailers, manufacturers, logistics companies and distributors around the world run on their SCM Business application.
*Manages multiple, concurrent services engagements.
*Manages project delivery to ensure customer satisfaction and ROI.
*Manages service engagement budgets, including travel expense budgets, and reviewing billing for all services engagements.
*Maximizes margin on service engagements.
*Provides regular project communication and status reporting.
*Resolves project issues including budget, timeline, and scope.
*Leads project team in the resolution of customer project issues, escalating to appropriate parties as needed.
*Identifies project resource requirements and works with Resource Controllers to plan long-term project resource requirements.
*Assesses project performance and documents and communicates lessons learned to increase institutional knowledge.
*Conducts performance reviews and provides guidance, feedback, coaching, mentoring and developmental experiences to project team.
*Coordinates and facilitates system handover to Cloud Services or Support Services.
*Escalates issues that may have a financial impact.
*Establishes a strategic relationship with each customer that transcends the tactical implementation details, thus ensuring appropriate focus on longer-term customer objectives.
*Generates Statements of Work and customer proposal documents.
The Successful Applicant
*Business level English skill to perform the task with foreign country's supervisor and team members
*Experience and success selling implementation consulting services.
*Manufacturing industry experience an advantage.
*Outstanding presentation, facilitation, communication and negotiation skills.
*Customer-focused account management skills.
*Knowledge and understanding of the consulting services offering and complexity of implementations.
*Understanding of broad competitive services market.
*Demonstrated relationships with Industry system integrators.
*High comfort level and presence with senior executives.
*Bachelor's degree or equivalent work experience required.
*Project Management certification e.g. PMP (an advantage).
What's on Offer
*Annual salary: Up to 15m base salary with a separate bonus
*Location: Central Tokyo Location