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- IT Opportunity in International Environment
- We are passionate about technology
About Our Client
The company is the world's leader in the Premium spirits industry. It operates in more than 85 affiliates and 100 production sites. The company has chosen to focus on sustainable growth through a large portfolio of international brands and a high-end strategy.
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to queries either in person or over the phone.
- Train computer users.
- Maintain daily performance of computer systems.
- Install, modify, and repair computer hardware and software.
- Clean up computers.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Install computer peripherals for users.
The Successful Applicant
- Proven working experience in providing help desk support
- Proficiency in English and Japanese
- Working knowledge of help desk software, databases and remote control
- Strong client-facing and communication skills
- Advanced troubleshooting and multi-tasking skills
- Customer service orientation
What's on Offer
- Competitive Salary
- International Company Exposure
- Fast Paced and friendly Environment