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Customer Service@Famous travel e-commerce company
- Great work life balance
- International and casual culture
About Our Client
This is one of the most famous travel e-commerce company, originally from the European country.
・Handle pre and post reservation inquiries by phone, e-mail and fax;
・Handle sales requests by phone and e-mail;
・Modify, change and/or cancel existing reservations;
・Outbound calls to hotels/guests to arrangement special requests;
・Liaison between guest and hotel to resolve complaints;
・Manage relationships with hotels by providing high levels of customer service and account management support.
The Successful Applicant
・Excellent communication skills;
・Excellent commercial selling skills;
・Sense of responsibility;
・Independent and customer friendly.
Our ideal candidate is:
・Experienced with Customer Care, internet and hotel industry;
・Fluent in both written and spoken English and Japanese;
・Available Full-time (40 hrs/week) and flexible in work schedule;
・Available to attend a full-time (4 weeks) paid training;
・In possession of Japanese Citizenship, Japanese Permanent Residence or Work Permit.
What's on Offer
Great work life balance
Attractive office environment
International and casual culture