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CRM Manager - Elegant Italian Luxury Fashion Brand
- Dynamic, energetic working environment with good work / life balance
- Looking for Energetic Candidates with diverse CRM knowledge
About Our Client
Established in 1985, today this company one of the leading international groups in the luxury goods sector. The Group designs, produces and distributes high-end clothing, leather goods, footwear, accessories, fine jewellery and timepieces Iconic design has always been the creative and stylistic source of all company's source of innovation, as well as the drivers behind the development strategies based on balanced growth on a global scale and focus on the core business.Today they are present in 40 countries worldwide with a network of 287 mono-brand stores.
- Ensure the development of CRM culture in local Marketing and Retail through periodical meeting, trainings, supervise data collection and database cleaning.
- Ensure full support to Retail functions: provide appropriate reports and specific analysis to the Retail coordinators and local Marketing to plan actions and develop the business.
- Monitor redemptions of the actions done.
- Deepen analysis on our clients: customer profiling, clients' clustering on the base of consumption trends, lifestyle habits, satisfaction.
- Coordinate local Marketing activities, in particular events.
- Support to other functions, in particular Merchandising, Visual, Academy. Sales trends analysis linked to clients typologies, cross-selling, etc.
- Report to PR & Communication Director and Italy headquarter
The Successful Applicant
- More than 3years experiences as CRM and Marketing in Fashion industry.
- Have good balance of creative and commerce.
- High communication skill with each function and stores.
- Self-learner and Self-starter.
- Flexibility in work.
- Fluent in English. Ability to speak Italian seen as a plus
- Microsoft Office- Intermediate /Able to prepare documents.
What's on Offer
- Global Iconic Fashion House with strong brand, stable sales
- Work cross-functionally across the organization's marketing team in Japan and HQ in Italy.
- Beautiful Office located above Omotesando Station in Tokyo